↓ Transcript
Customer: I work across 3 sites, so I use this USB stick with this laptop, & this laptop on VPN, & that laptop I take with...
Technician: (interrupts) W-w-w-wait... Why aren't you using the free Office 365 cloud storage?
Customer: What even is that?

Panel 2:
(10 minute explaination and demo later...)

Panel 3:
(Close-up of customer with starry eyes and the hugest grin on her face)