↓ Transcript
Panel 1:
Customer: My iPad seems to be faulty. Can you swap it for a spare?
Technician: Let's have a look...

Panel 2:
(Image if an iPad which has clearly been shattered, bent, and smashed)
Technician: That's not faulty... That's WRECKED!!!

Panel 3:
Customer: Yeah, but warranty though...
Technician: (ultra-facepalm)